Problems with Data collection

Incident Report for QuenchTec

Resolved

This incident has been resolved.

Posted Dec 12, 2018 - 08:52 CET

Identified

A fix has been implemented and rolled out. Performance has increased to normal levels but we will continue to monitor the situation.

Posted Dec 10, 2018 - 23:21 CET

Update

We have found a possible cause to the slow down and are working to get a fix ready.

Posted Dec 10, 2018 - 18:03 CET

Update

We are continuing to investigate this.

Posted Dec 10, 2018 - 16:26 CET

Investigating

We are currently investigating an issue with Data collection

Posted Dec 10, 2018 - 15:20 CET

This incident affected: QuenchTec Data Collection.