Validation and sampling issues
Incident Report for QuenchTec
This incident has been resolved.
Posted Apr 03, 2020 - 15:39 CEST
All services are working as expected again and we are monitoring the situation. We are very sorry for the inconvenience today.
Posted Apr 03, 2020 - 14:58 CEST
Validation in Survey Design is now working again.
Posted Apr 03, 2020 - 14:23 CEST
We are restoring services as quickly as we can. Affected clients will be notified individually.
Posted Apr 03, 2020 - 14:21 CEST
We are still working on resolving this issue. Sorry for the inconvenience.
Posted Apr 03, 2020 - 13:50 CEST
We believe the issue is related to an update from Microsoft that causes a problem with our internal network. We are working with Microsoft to resolve the issue.
Posted Apr 03, 2020 - 13:02 CEST
We are currently investigating an issue with Survey Design questionnaire validation and Panel management sample generation. Our ops team is working to resolve the issue.
Posted Apr 03, 2020 - 12:44 CEST
This incident affected: QuenchTec Panel Management and QuenchTec Survey Design.