All Systems Operational

About This Site

All QuenchTec systems are being actively monitored and any issues will be reported here.

If you are having trouble and don't see updates here, please email support@quenchtec.com.

Uptime over the past 90 days. View historical uptime.
QuenchTec Community Operational
90 days ago
100.0 % uptime
Today
QuenchTec Panel Management Operational
90 days ago
100.0 % uptime
Today
QuenchTec Survey Design Operational
QuenchTec Data Collection Operational
90 days ago
100.0 % uptime
Today
QuenchTec API Operational
90 days ago
100.0 % uptime
Today
QuenchTec Dashboard Operational
90 days ago
100.0 % uptime
Today
QuenchTec Profiler Sync Operational
90 days ago
100.0 % uptime
Today
QuenchTec Services ? Operational
Support Email Operational
SendGrid Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 18, 2022
Data collection issues
Resolved - This incident has been resolved.
Aug 18, 06:05 CEST
Monitoring - We have identified a faulty node in our Data Collection cluster that has been replaced. Since the switch, response times have returned to normal. Sorry for the trouble today, we are continuing to monitor the systems closely.
Aug 17, 15:05 CEST
Update - We have done some changes to the underlying infrastructure to mitigate the problem. We are monitoring the situation and keep working on identifying the root cause.
Aug 17, 13:04 CEST
Update - We are continuing to investigate the issue. We'll get back as soon as we have more information.
Aug 17, 11:40 CEST
Investigating - We are currently experience issues with Data Collection. Team is investigating the situation and we will update you continuously.
Aug 17, 11:05 CEST
Aug 17, 2022
Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

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