All Systems Operational

About This Site

All QuenchTec systems are being actively monitored and any issues will be reported here.

If you are having trouble and don't see updates here, please email support@quenchtec.com.

Uptime over the past 90 days. View historical uptime.
QuenchTec Community Operational
90 days ago
100.0 % uptime
Today
QuenchTec Panel Management Operational
90 days ago
100.0 % uptime
Today
QuenchTec Survey Design Operational
QuenchTec Data Collection Operational
90 days ago
100.0 % uptime
Today
QuenchTec API Operational
90 days ago
100.0 % uptime
Today
QuenchTec Dashboard Operational
90 days ago
100.0 % uptime
Today
QuenchTec Profiler Sync Operational
90 days ago
100.0 % uptime
Today
QuenchTec Services ? Operational
Support Email Operational
SendGrid Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 29, 2023

No incidents reported today.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Issues with connectivity
Postmortem - Read details
Jan 25, 16:56 CET
Resolved - The issue has been resolved at our cloud service provider's end. The app is running normally.
Jan 25, 13:34 CET
Monitoring - Our cloud services provider is currently in process of recovery. We continue to monitor how this affects our platform performance.
Jan 25, 11:56 CET
Identified - Our cloud service provider has isolated the problem, and currently rolling back a network update. We are waiting to see if this resolves the issue.
Jan 25, 10:41 CET
Investigating - Our cloud service provider is facing issues with connectivity which affects accessibility across all services. We are in contact with them and are waiting for more information regarding this outage. We'll post updates as we receive them.
Jan 25, 09:43 CET
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

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